Our shipping is charged on a flat rate basis, regardless of the weight of your parcel. Shipping will be automatically calculated at the checkout page when both the delivery destination and service option is selected.
Make sure that delivery address you provide is complete and accurate as your parcel may be delayed or lost. We are not liable for any delays resulting from the incorrect address details.
Please note, we ship all orders on the same day (excluding non business days) and a Tracking ID is available only for Express Delivery. All parcels will be sent via Standard delivery unless Express option is selected by a customer during the check out process. In case of a large order (over £50) we might consider at our discretion to use a Express delivery which is trackable service at no extra costs to you. Trackable service guarantees you the fast delivery time as well as security of your order that can be tracked online.
Your order will be dispatched via Royal Mail or the most suitable carrier in case of excessive size or weight.
UK Delivery Information
Unfortunately we cannot deliver on bank holidays. In this instance please expect your delivery on the next working day.
The following are details of our UK Delivery service:
International Delivery Information
Standard and Express delivery services are available for most of the countries that we ship to.
Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures. Please note that we have no control over your internal postal service and any further queries with such parties should be made by you. We hold no liability for any delays caused by your internal postal service.
Unfortunately we cannot deliver on a bank holidays, so please be aware of any impending ones when you order.
The summary of delivery timescales and cost are as follows:
Any customs or import duties that might be charged once the parcel reaches its destination country, must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and you may want to contact your local customs office for further information.