Terms & Conditions

In General

This website is owned and operated by LissKiss Limited (referred to as "LissKiss/we/our/us"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions below. By using the website, you are agreeing to all of the Terms of Service. We reserve the right to change these terms and conditions at any time. Please read through these terms and conditions carefully before using this website. By placing an order through the Website, you confirm that you have read, understood and agree to these General Terms and Conditions of Sale in their entirety. If you want to ask us anything (whether about our products and services, this website, any of our terms and conditions or otherwise), then please contact us( see Contact Us for more information and full contact details).

Product Availability and Service Descriptions

We have taken reasonable precautions to try to ensure that prices quoted on the Website arecorrect and that all products have been fairly described. However, when ordering products or services through the Website, please note that:

  • orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website
  • whilst we try to display the colours of our products accurately on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery
  • all items are subject to availability and we will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.


You can cancel your order and receive a full refund at any time from placing your order up to the end of a period of seven working days. To cancel, you can email to us at Customer Services (see Contact Us for more information and full contact details), quoting your order number. Please check our Returns & Refunds policies carefully before returning the item.

If you received a message to say the order can't be amended or cancelled, it means the order is being prepared to send to you. As it's on its way, we can't make any changes, but you can still return many items free of charge if you decide you don't want them.


The refund will be credited to the card account used for the original purchase. If the item was a gift, the refund will go back to the sender. 

If you've given us an email address, we'll send you an email confirmation. Please allow at least 3 weeks for us to process your refund once we’ve received your items.

Intellectual Property and Content

LissKiss is a registered trademark. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are similar without the written permission of LissKiss.

The intellectual property rights in all software and content made available to you on or through this Website remains the property of LissKiss and are protected by copyright laws and treaties around the world. All such rights are reserved by LissKiss. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Data Protection

Certain services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details). All data retained about you with be used by us only and will not be disclosed to any third party.


The LissKiss website places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites. Cookies are essential for helping us deliver a high quality website and online shopping experience for our customers, and some collect information about browsing and buying behaviour. By using and browsing the LissKiss website, you consent to cookies being used. If you do not consent, you must disable cookies or refrain from using the site.

Governing Law and Jurisdiction

These terms and conditions are in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English law.